Support

We read every message ourselves — no ticket queue, no bot.

Get in touch

The fastest way to reach us is bowlerm007@gmail.com. You can also use the feedback form built into the App, in Settings — either way, it goes straight to the developer, not a support team.

When reporting a problem, it helps to include: what you were trying to do, what happened instead, and your device model and iOS version if it looks like a bug rather than a question.

Common questions

  • A habit or log isn't syncing from Apple Health / WHOOP. Check it's still linked in Settings, and that the source itself (Health app, or your WHOOP account) actually has data for that day — Trabbit only reads what's already there, it can't sync a metric that hasn't landed yet.
  • I want to change my email or delete my account. Account deletion is immediate and available anytime in Settings. For an email change, contact us directly.
  • My subscription isn't showing as active. Try Settings → Restore Purchases first — this re-syncs your entitlement from Apple. If that doesn't fix it, get in touch and we'll look into it.
  • I found a bug. Send it our way via either channel above — screenshots help a lot.

For anything about how your data is handled, see the Privacy Notice. For billing terms, see the Terms of Service. More general questions are answered on the FAQ.